Privacy Policy

1. Information We Collect

We collect information to provide and improve our services, including:

Clients:

• Contact details (e.g., name, email, phone number).
• Billing and payment information.
• Project-specific data you provide (e.g., datasets, task requirements).

Subcontractors:

• Personal details (e.g., name, email, address) for onboarding and payment purposes.
• Qualifications or work history relevant to task assignments.
• Performance data (e.g., task completion metrics).

Automatically Collected Data:

• IP addresses, browser type, and usage data when you visit our website or platform.
• Cookies and similar technologies to enhance user experience.

2. How We Use Your Information

We use your data to:

• Process client orders and deliver services (e.g., curating datasets, moderating content).
• Onboard, train, and manage subcontractors for project fulfillment.
• Communicate with you about projects, payments, or updates.
• Improve our services and ensure quality control.
• Comply with legal obligations.

3. How We Share Your Information

We may share your data with:

• Subcontractors: Limited information necessary to complete client tasks (e.g., project details, but not client billing info).
• Service Providers: Third-party tools for payment processing, hosting, or analytics (e.g., Stripe, Google Analytics).
• Legal Authorities: If required by law or to protect our rights.
• We do not sell your personal information to third parties.

4. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Request data portability.
• To exercise these rights, contact us at [insert contact email].

6. Data Retention

We retain your information only as long as necessary to fulfill our services, comply with legal requirements, or resolve disputes. For example:

Client Data:

• Project-related data (e.g., datasets, task specifications, deliverables) is retained for 3 years after project completion to support follow-ups, quality assurance, or disputes.
• Billing and payment records are kept for 7 years per tax and accounting laws (e.g., IRS requirements).
• Contact information (e.g., name, email, phone) is held for 3 years post-project or while the relationship is active, whichever is longer, to enable future collaboration. You may request earlier deletion (see Section 5, Your Rights).

Subcontractor Data:

• Personal details (e.g., name, address, contact info) are retained for up to 5 years after your last task for rehiring, reviews, or legal compliance.
• Payment records are kept for 7 years after your last payment, as required by tax regulations.
• Performance data (e.g., task metrics) is held for 3 years post-task to assess future eligibility, unless a longer period is mandated.

Automatically Collected Data:

• Website usage data (e.g., IP addresses, analytics) is retained for 2 years to improve services, then anonymized or deleted.
• Cookies are kept up to 14 months, depending on purpose (e.g., session cookies expire at logout; analytics cookies align with tools like Google Analytics).
• Data may be retained longer if a contract specifies otherwise (e.g., “delete after 30 days”) or if required by law (e.g., audits), and we’ll honor such terms unless they conflict with legal obligations.

7. International Data Transfers

As a global service, we may transfer data across borders. We ensure compliance with applicable data protection laws during such transfers.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated “Last Updated” date.

9. Contact Us

For questions or concerns, reach us by submitting a request using our contact form.